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FAQ
Read our FAQ’S For Frequently asked questions.
Are all products on Plannettech original, new and genuine?
Yes, We are committed to offering our customers 100% genuine and original products. The only exception is for refurbished products, which we ensure the best quality grade and full warranty for the buyer.
How do I place an order?
Shopping with us is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on the add to cart Button
- Hover on the Basket icon on the header area.
- Confirm that the products in the basket are collect.
- Proceed to checkout.
- Fill in all your Details. This will be used when shipping.
- Choose you shipping destination.
- Choose your preferred payment method
- Click on the place order Button.
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order.
How do i pay?
You can choose from the different payment methods available on Plannettech. Please find below the list of available payment methods:
- Cash On Delivery (easy and simple at your doorstep)
- Credit/Debit Card
- Mobile Money
You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.
Are there any hidden costs or charges if I order from plannettech?
There are no hidden costs or charges when you order from plannettech. All costs are 100% visible at the end of the checkout process.